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To comply with relevant data protection legislation, particularly Regulation 2016/679 on General Data Protection (GDPR), we inform you of the following aspects related to the processing of personal data collected through our website. Our goal is to provide you with a quality service while respecting your data protection rights.

Data Controller

Agency on Ibiza determines the purposes and means of processing your personal data and, for this purpose, assumes the role of Data Controller in accordance with the GDPR.

Contact details:

Agency on Ibiza
Bovenscheydt 14,
6372RH Landgraaf
The Netherlands

Email Address:
hi@agencyonibiza.com

Categories of Data

Agency on Ibiza processes the following data when you contact us via the “Booking Request” pop-up window or by email:

  • First name

  • Last name

  • Email address

  • Phone number

  • Bank details (if required for our services)

Each time you visit the Agency on Ibiza website, we automatically process the following data:

  • Technical information, including your IP address, access data, browser and version, operating system, and platform

  • Information about your visit to the website, such as pages visited, response times, errors, visit duration, interaction data (e.g., clicks), and how you exit the site

  • Information collected via cookies (see our Cookie Policy for more details)

Additionally, we process information you share with us through the following social networks:

  • Instagram

  • Facebook

  • Twitter

Purposes of Data Processing

The Data Controller may use your data for the following purposes:

  • Management of bookings with our partners

  • Handling inquiries and customer service requests

  • Interacting with you via our social networks

  • Sending newsletters or commercial communications related to Agency on Ibiza’s activities

  • Conducting statistical analyses and research to improve our services

Legal Basis

Agency on Ibiza processes your data based on the following legal grounds:

  • Your explicit consent

  • Legitimate interest in establishing and maintaining a business relationship

  • Necessity for the performance of a contract or pre-contractual measures

If the processing is based on consent, you have the right to withdraw this consent at any time without affecting the legality of prior processing.

Data Recipients

We may share your data with our partners for the same purposes as those for which we collect it. Our partners include hotels, clubs, bars, restaurants, hairstylists, beauticians, outdoor activity and adventure sports providers, photographers, videographers, personal shoppers, chauffeurs, chefs, childminders, security staff, villa rental providers, yacht rental companies, and private jet providers. All these parties are located within the European Union and process your data in compliance with the GDPR.

Additionally, we may share your data with competent authorities when required by law.

Transfer of Data to Third Countries

Agency on Ibiza has no intention of transferring your personal data to countries outside the European Union.

Data Retention Period

Agency on Ibiza retains your data for as long as necessary to fulfill the aforementioned purposes or until you exercise your right to deletion.

Your Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right of access

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to object

  • Right to restrict processing

  • Right to data portability

To exercise these rights, you can contact us at hi@agencyonibiza.com and provide a copy of your identification document.

Additionally, you can unsubscribe from commercial communications at any time by following the instructions in the communication or contacting us via email.

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